Online ordering for grocery stores and delis

FAQ

How does our online ordering food system work?

Our online ordering system functions just like an online shop, enabling your customers to browse your menu and place an order directly with you. Simply accept and fulfill any online orders as you would with your on-site orders.

Why do I need an online ordering system for my deli or grocery store?

Customers today want total convenience and the ability to order from their favourite brands online when it suits them. By using an online ordering system, you can meet customer demand while introducing your brand to customers who wouldn’t usually come into store – increasing orders and revenue in the process.

What Slerp features work best for delis and grocery stores?

Our team of experts will tailor your setup so it’s most relevant to your business. When dealing with the large inventories often found in delis and grocery stores, we suggest making use of our order management tool which allows you to view all your on-site and online orders in one place – saving on average 50 hours per week. Turn on our stock count feature for easy inventory tracking and take advantage of your very own branded app and loyalty scheme to drive repeat orders. Let our expert team guide you through the best setup for your deli or grocery business.

What integrations can I use?

Our online ordering system is designed to integrate seamlessly with the industry leaders in payment, delivery, POS, CRM and loyalty so you can get up and running asap. We’re always adding new integrations to offer you the best experience possible – find the full list here.

How does Slerp work with delivery partners?

Slerp connects you with the very best courier partners in the market today, so you can run deliveries exactly how you want to. Simply let us know who your chosen courier is, and let us manage the logistics with them directly. Each month you’ll receive just one invoice with a full breakdown of all your orders and delivery costs to take the admin strain away. We also offer 7-day a week support service whenever you need it.

How does Slerp’s order management feature work?

Our simple to use order management feature lets you view your online and on-site orders all in one place. You can also automate packing slips and invoices, manage your stock count, simplify your forecasting and streamline your logistics with valuable integrations. Learn more about Order Management here.

How quickly can I get setup?

Getting your deli or grocery business set up with Slerp is simple and fast. Our dedicated help centre will help guide you through the onboarding process, while our expert support team is always on hand if you want to talk about any of our features in more detail. Get in touch to start selling online today.